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How do I make a booking?<\/strong> What emails can I expect to receive?<\/strong> This is your confirmation email, there will be one of these per journey.<\/p>\n This is perhaps the most important email we send, it lists your driver\u2019s contact details & pick-up instructions. Essentially everything you need from us when you travel. This will be dispatched when your driver is assigned to your journey.<\/p>\n This is dispatched at approximately midnight on the day that you pay for your journey.<\/p>\n How do I find my driver from an airport, port, or station?<\/strong> What is the \u2018Meet and Greet’ service?<\/strong> Will I incur any extra charges if my plane is delayed?<\/strong> Are your drivers\/cars licensed and fully insured?<\/strong> What do I do if I don\u2019t know the postcode?<\/strong> What happens if I haven\u2019t received confirmation and my transfer is imminent?<\/strong> Do you operate at any time of day or night?<\/strong> Can I smoke in the car?<\/strong> <\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row”][vc_column][vc_empty_space alter_height=”huge” hide_on_mobile=””] The company offers a variety of vehicles to choose from, including standard cars, executive cars, and MPVs, to suit the needs of different customers. The vehicles are well-maintained and equipped with modern amenities, such as GPS navigation systems and air conditioning, to ensure a comfortable and hassle-free journey.<\/span><\/p>\r\n [\/vc_wp_text][vc_custom_heading text=\"+443300430082\" font_container=\"tag:h2|font_size:2.22rem|text_align:center|color:%23fcb53a|line_height:1.1em\" use_theme_fonts=\"yes\" el_class=\"fw700\" css=\".vc_custom_1585043955850{margin-top: 0px !important;margin-bottom: 0.7rem !important;}\" link=\"|||\"][vc_wp_text]<\/p>\r\n
\nPreferably via our \u201cInstant Fare Quote\u201d booking engine, by phone +443300430082 or through Online Chat.<\/p>\n
\nAs a customer of ours, you can expect to receive;<\/p>\n\n
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\nThe pickup instructions will be contained in the \u201cJourney Details\u201d email.<\/p>\n
\nThe \u201cMeet & Greet\u201d service is where the driver parks his car and enters the airport terminalThis service is not included on our journeys as standard but can be added for an additional cost, to cover parking charges. The driver will put exactly what you entered in the \u201cPassenger Full Name\u201d field onto the name board, therefore It is your responsibility to enter all details correctly to avoid any confusion.<\/p>\n
\nNo, we will track your plane\u2019s progress when it is in the air.<\/p>\n
\nYes, all our drivers are fully licensed. All our vehicles are also insured.<\/p>\n
\nEnter all the details you do have and we will try and find the postcode and email you back a quotation as soon as possible.<\/p>\n
\nThis could be due to a number of reasons, most commonly a miss-spelled email address.<\/p>\n
\nYes, We provide a 24-hour service.<\/p>\n
\nNo, in compliance with UK law Onward, Travel Solutions Ltd operates a strict non-smoking policy in all<\/p>\n